Terms of Service

Last updated: May 16, 2026

Agreement to Terms

By accessing or using the Drive Dealer Marketing ("DDM") website or engaging our services, you agree to be bound by these Terms of Service. If you do not agree, do not use our website or services.

Services Overview

DDM provides digital marketing activation services to automotive dealerships, including but not limited to:

  • Sales activation campaigns (email, SMS, ringless voicemail)
  • Service reactivation campaigns for lapsed service customers
  • Campaign creative and copywriting
  • Customer database processing and list management
  • Campaign performance reporting

All campaigns are executed on behalf of and branded to the dealership client. DDM acts as a service provider, not as the sender of record.

Client Responsibilities

As a DDM client, you represent and agree that:

  • You have the legal authority to provide customer data for marketing purposes
  • Customer data provided to DDM has been collected in compliance with applicable privacy and anti-spam laws, including CASL, CAN-SPAM, and TCPA
  • You have an existing business relationship with or appropriate consent from the individuals in your customer database
  • All information you provide to DDM is accurate and current
  • You will not use DDM's services for any unlawful purpose

Campaign Execution

DDM will:

  • Execute campaigns according to the agreed-upon scope and timeline
  • Handle all technical setup including sender configuration, deliverability optimization, and compliance requirements
  • Provide campaign reporting upon completion
  • Process and clean customer lists to remove invalid or duplicate records

Campaign results (appointments, traffic, sales) depend on many factors outside DDM's control, including inventory, pricing, market conditions, and dealership follow-up. DDM does not guarantee specific results.

Fees and Payment

Campaign fees are based on database size and scope as outlined in the agreed-upon proposal. Payment terms will be specified in the service agreement between DDM and the client. DDM does not charge revenue share, per-unit fees, or performance-based commissions.

Data Handling

DDM handles all client customer data in accordance with our Privacy Policy. Customer data provided by dealership clients is used exclusively for campaign execution and is not shared with third parties for independent marketing purposes.

Compliance

DDM is committed to compliance with all applicable messaging and marketing regulations, including:

  • Canada's Anti-Spam Legislation (CASL)
  • CAN-SPAM Act (United States)
  • Telephone Consumer Protection Act (TCPA)
  • Carrier-specific messaging guidelines and A2P regulations

All campaigns include appropriate opt-out mechanisms and comply with sender identification requirements.

Intellectual Property

All content on the DDM website, including text, graphics, logos, and design elements, is the property of Drive Dealer Marketing and is protected by applicable intellectual property laws. Campaign creative produced for clients becomes the property of the client upon delivery and payment.

Limitation of Liability

To the maximum extent permitted by law, DDM shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website or services. DDM's total liability shall not exceed the fees paid by the client for the specific campaign giving rise to the claim.

Termination

Either party may terminate the service relationship with written notice. Upon termination, DDM will cease all campaign activity and delete or return client customer data within 30 days, unless retention is required by law.

Governing Law

These Terms of Service are governed by the laws of the Province of Ontario, Canada, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Ontario.

Changes to Terms

DDM reserves the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated revision date. Continued use of our website or services after changes constitutes acceptance of the revised terms.

Contact

For questions about these Terms, contact us at:

Drive Dealer Marketing
Email: info@drivedealermarketing.com